Patient Rights and Responsibilities

• You have the right to receive considerate, respectful and compassionate
  care in a safe setting regardless of your race, color, national origin,
  ethnicity, age, gender, sexual orientation, gender identity or expression,
  physical or mental disability, religion, language, or ability to pay. This
  includes prohibiting discrimination through restricting, limiting or
  otherwise denying visitation privileges.
• You have the right to receive care treatment and services that are
  adequate, appropriate and in compliance with state, local, and federal
  law and regulation.
• You have the right to be provided care in a safe environment free
  from all forms of harrassment, neglect, exploitation, and abuse, including
  verbal, mental, physical and sexual abuse.
• You have the right to have a medical screening exam and be provided
  stabilizing treatment for emergency medical conditions and labor.
• You have the right to be free from restraints and seclusion unless
  needed for safety.
• You have the right to be called by your proper name and to be in an
  environment that maintains dignity and adds to a positive self-image.
• You have the right to be told the names and jobs of the healthcare
  team members involved in your care if staff safety is not a concern.
• You have the right to have respect shown for your personal values,
  beliefs and wishes.
• You have the right to be provided a list of protective and advocacy
  services when needed.
• You have the right to receive information about your hospital and
  physician charges and ask for an estimate of hospital charges before
  care is provided and as long as patient care is not impeded.
• You have the right to receive information from your doctor or other
  healthcare practitioners about your diagnosis, prognosis, test results,
  outcomes of care and unanticipated outcomes of care.
• You have the right to have a family member or designated
  representative and your own physician notified promptly of your
  admission to the hospital.
• You have the right to be involved in your plan of care, including the
  right to refuse treatment to the extent permitted by law. You may
  include family and friends, with your permission in these decisions.
  If you leave the hospital against the advice of your doctor, the
  hospital and doctors will not be responsible for any medical
  consequences that may occur.
• You have the right to be screened, assessed and treated for pain.
• You have the right to be involved in decisions about treating your pain.
• In accordance with hospital visitation policies, you have the right to
  have an individual of your choice remain with you for emotional support
  during your hospital stay, choose the individuals who may visit you
  and change your mind about the individuals who may visit.
• You have the right to appoint an individual of your choice to make
  healthcare decisions for you, in the event that you are unable to do so.
• You have the right to make or change an advance directive. If you do
  not have an advance directive, we can provide you with information
  and help you complete one.
• You have the right to give informed consent before any non-emergency
  care is provided, including the benefits and risks of the care, alternatives
  to the care, and the benefits and risks of the alternatives to the care.
• You have the right to agree or refuse to take part in medical research
  studies, without the agreement or refusal affecting your care.
• You have the right to withdraw consent up until a reasonable time
  before the photo is used.
• You have the right to expect privacy and confidentiality in care discussions
  and treatments. You may ask for an escort during any type of exam.
• You have the right to be involved in your discharge plan. You can
  expect to be told in a timely manner of your discharge, transfer
  to another facility or transfer to another level of care. Before your
  discharge, you can expect to receive information about follow-up
  care that you may need.
• You can expect that all communication and records about your care
  are confidential, unless disclosure is permitted by law. You have the
  right to see or get a copy of your medical records. You may add
  information to your medical record by contacting the Health Information
  Management Department. You have the right to request a list of people
  to whom your personal health information was disclosed.
• You have the right to access your medical records in accordance
  with HIPAA Notice of Privacy Practices.

• You have the right to be provided a copy of the
  Health Insurance Portability and Accountability Act
  Notice of Privacy Practices. Please see the following link:
  www.lifebridgehealth.org/main/HIPAA.aspx

  If you or your family member needs to discuss an ethical issue
  related to your care, a member of the Ethics Committee is available to assist. You may request a consultation.

• You have the right to spiritual services. Chaplains are available
  to help you directly or to contact your own clergy.
• You have the right to receive information in a manner that is
  understandable by the patient, which may include: i) Sign and
  foreign language interpreters; ii) Alternative formats, including
  large print; braille; audio recordings, and computer files; and
  iii) Vision, speech, hearing, and other temporary aids as needed
  without charge.

The hospital provides free language services to people whose
primary language is not English, such as:

• qualified interpreters
• information written in other languages.

If you need these services, contact your nurse or care provider.