About PDI
Practice Dynamics, Inc., or PDI, was established in 1996
as the medical billing company for LifeBridge Health.
PDI provides comprehensive professional billing services
for hundreds of physicians and non-physician
practitioners rendering services at Sinai Hospital,
Northwest Hospital, and Levindale Hebrew Geriatric
Center & Hospital.
We provide services exclusively to LifeBridge Health
entities and are growing in direct proportion to the LBH
community physician enterprise acquisition strategy. In
2015, we will process more than $300 million in charges
and $110 million in cash.
Specialties
PDI excels in both primary care and multi-specialty
billing. Specialties served include:
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Anesthesiology
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Bariatric
surgery
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Cardiology
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Endocrinology
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Gastroenterology
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General
surgery
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Infectious
disease
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Intensive
care
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Internal
medicine
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Neurology
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Obstetrics/Gynecology
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Oncology
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Ophthalmology
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Orthopedics
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Pathology
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Pediatrics
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Psychiatry
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Pulmonary
medicine
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Radiology
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Rehabilitation medicine
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Rheumatology
Facilities, Staffing and Structure
Our main office is located in Reisterstown, Md., on the
northwest side of Baltimore, where we have more than
16,000 square feet of space specifically designed to
support our cutting-edge billing services and allow for
our future growth.
PDI has approximately 100 employees, each of whom is
highly specialized in medical billing, coding and
compliance. Our staff is organized into teams comprising
billing, reimbursement, and coding and training.
Dedicated PDI staff assigned to the practices include
professional billers; claims processors; payment
posters; recovery specialists; coders; coding educators;
training specialists; and reimbursement analysts. Teams
are designed to support specialties and to provide a
single point of contact to the practices.
Billing Hardware and Software
PDI utilizes GE Centricity Business Solutions (formerly
IDX) for billing, a high-end system that can easily
handle a large medical system and also support future
growth.
GE modules being used include Scheduling, eCommerce
clearinghouse, Transaction Editing System (TES), Open
Referral Module, Billing and Accounts Receivable (BAR),
Enterprise Task Manager (ETM), Anesthesia Module,
Rejection Subsystem and Payer Contract Module PCM). PDI
also uses Optum’s Claims Manager editing software to
scrub claims data for coding compliance with federal,
state and commercial payor regulations, and to help
achieve 100 percent clean claims rate and prevent
submission of “non-compliant” claims.
Coding
PDI provides coding and compliance services to our
practices. Services provided include E & M training,
ICD-9 and 10 training, specialty-specific coding
training including surgical coding, coding audits of
provider documentation and billing, a coding help line,
and quality audits of PDI coder performance.
Training
Practice and PDI staff are trained to ensure their
highest level of performance in all revenue cycle
applications. Significant training support is provided
to all new community practices initially and ongoing, to
ensure a smooth transition to LifeBridge Health systems.
Specialized Programs and Services
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Collection Rate
Setting: Determines the amount of
cash you should be collecting
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Quality
Assessment: Identifies associates
doing a quality job
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Payment Accuracy
Reporting: Assesses if you are
collecting the right amount of cash
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Billing Rejection
Reporting: Monitors the reasons you
are not being paid and takes action
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Incentive
Program: Motivates staff to achieve
the best collection rates possible
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Encounter Form
Updates: Provides a tool with
current data to support correct coding
assignment
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Billing Edit and
Claim Form Logic Updates: Develops
editing systems to avoid billing errors
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Staff Organized by
Specialty and Payor: Develops a
team focused on improving the revenue cycle and
provides a central point of contact to the
practices
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Work Load
Measurement: Monitors productivity
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Billing
Audits: Identifies and resolves the
reasons you are not being paid and ensures you
are paid accurately