Levindale Visitor Guidelines

Core Guidance

  • Levindale will continue to require a health screening of all visitors.

  • All visitors will be required to wear surgical mask covering the nose and mouth in all open and communal areas of the facility and while around other patients/residents or healthcare personnel regardless of vaccination status.

  • Hand hygiene is required (hand washing with soap & water and/or an alcohol-based rub).

  • Please be aware of any potential risk of visiting and take all necessary precautions.

  • While not recommended, patients/residents who are on transmission-based precautions or quarantine can still receive visitors. You will be required to follow all posted infection prevention guidelines.

  • Physical distancing at least six feet between people when feasible in all open and communal areas of the facility.

  • Visitors should not walk around different units/departments of the facility. Rather, visitors should go directly to the resident’s room or designated visitation area.

  • Visitors will be made aware of the potential risk of visiting during an outbreak investigation and adhere to the core principles of all identified infection prevention.

  • Large gatherings should be avoided (e.g., parties, events) where large numbers of visitors are in the same space at the same time and physical distancing cannot be maintained.

  • If a resident’s roommate is unvaccinated or immunocompromised (regardless of vaccination status), visits should not be conducted in the resident’s room, if possible. For situations where there is a roommate and the health status of the patient/resident prevents leaving the room, Levindale will attempt to enable in-room visitation while adhering to the core principles of infection prevention.

  • Visitors who have a positive viral test for COVID-19, symptoms of COVID-19, or currently meet the criteria for quarantine, should not enter the facility.

  • Outdoor visitation in an identified area is preferred when the resident and/or visitor/s are not fully vaccinated against COVID-19. Outdoor visits generally pose a lower risk of transmission due to increased space and airflow.

  • It is preferrable to make an appointment with any departments you may need to transact business.

  • Please follow all infection control guidance that may be posted on the units, patients/resident’s rooms, and as directed by nursing on any unit.

  • Visitors who are unable to adhere to the core principles of COVID-19 infection prevention or any infection control guidance will not be permitted to visit or will be asked to leave.

Please Note:

  • Compassion and support visits will no longer need to be scheduled for long-term care.

  • Outside/Inside visitation will no longer be scheduled.

  • Video calls will only be scheduled for our Brain Health Units.

  • Visitation for our long-term care/sub-acute units are open.

  • Visitation for our Hospital units (excluding BHU) will be daily 12 p.m.- 8 p.m.

Additional Visitor Guidelines

  • Due to the type of milieu in the Brain Health Units and the efforts in place to mitigate COVID-19 outbreaks, visitation is not allowed on those units.

  • Visitation on HICU and Acute Rehab units may occur between the hours of 12 p.m.- 8 p.m.

  • One visitor at a time on the hospital units.

  • Visitation must occur in the patient’s room.

  • Visitation will not be available for patients who are COVID-19 positive and are not considered recovered, or who are in quarantine and have not met criteria to be released from quarantine.

  • You may purchase food in the cafeteria or gift shop but please do not eat in the patient’s room.

  • In a semi-private room, please do NOT sit near the other patient. We will pull the curtain between bed A and bed B.

  • No visitors age 12 and under are allowed.

  • The Center for Medicare and Medicaid Services (CMS) strongly encourages all visitors to become vaccinated to prevent the spread of COVID-19.