Visitation
Effective Dec. 15, 2025
The below guidelines will go into effect at Carroll Hospital on Wednesday, Jan. 1, 2025. In the meantime, if you have questions about the policies or guidelines, please reach out to you or your loved one’s care team directly.
- Open Visitation: The hospital offers open visitation to patients 24 hours a day, 7 days a week, unless otherwise specified in unit-specific guidelines. This policy is effective starting 12/15/25.
- Designating Support: Patients can designate a Support Person to accompany, visit, and stay in the hospital, and may decline visitors at any time. A Support Person is an individual chosen by the patient to provide emotional support and/or help make decisions.
- Recommended Limit: Up to two visitors per patient at a time is generally recommended during the day, including the support person, unless otherwise approved.
- Overnight Stays: One adult visitor (aged 18 or older) who does not require staff assistance for mobility, vision, communication, or personal care may stay with a patient overnight, unless otherwise specified.
- Children/Minors: Pediatric visitors must be accompanied by a supervising adult and should not be left unattended. The hospitalized patient cannot be the supervising adult.
- Safety and Conduct:
- Visitors must comply with infection control policies, including hand hygiene and using Personal Protective Equipment (PPE).
- Persons with contagious diseases (like a cold, the flu, or chickenpox) should not visit patients.
- Contraband, weapons, alcohol, or illegal substances are not allowed on hospital grounds.
- Visitors behaving disruptively or violating policies may be asked to leave or be banned from hospital grounds (except for emergency care).
- Smoking is prohibited on hospital property.
- Only service animals or screened pet therapy animals are allowed.
Unit-Specific Highlights
- Critical Care Unit (CCU):
- Visitors may be asked to step out for an hour during shift report (6:30-7:30 AM and PM) to protect patient confidentiality.
- Children under 12 are limited to 1 hour or less in the room.
- Behavioral Health Services (Four West):
- All visitors will be searched for contraband or weapons using metal detectors before entry.
- No personal items or food/beverages are permitted onto the unit with visitors.
- Adult & Adolescent Visitation Hours: Monday-Friday: 6–8 pm; Weekends and Holidays: 2–4 pm.
- Behavioral Health Pod:
- Visitors will be searched and scanned prior to entry using metal detectors.
- No children under the age of 18 are permitted to visit adult patients.
- Family Birthplace:
- Support persons have open visitation 24 hours a day.
- Two additional visitors are allowed during labor and delivery.
- Open visitation after the baby is delivered is permitted at the mother's discretion.
- Family Birthplace - Special Care Nursery:
- Only two visitors are permitted at a time.
- Visitors may only visit if at least one parent is present.
Local Accommodations
Best Western Hotel & Conference Center
- Phone:
410-857-1900 - Address:
451 WMC Drive,
Route 140 West
Westminster, MD 21157
The Boston Inn
Days Inn of Westminster
Directions
From BWI
- From BWI take the Baltimore/Washington Parkway to Baltimore Beltway, Route 695 North toward Towson.
- From the Baltimore Beltway (695) take the Northwest Expressway, Route 795 to Route 140 to Westminster.
- Travel Route 140 to Westminster (approximately 20 miles). Turn left onto Center Street (TownMall of Westminster will be on your right, 7-11 and Len Stoler Dealership on your left)
- Follow Center Street through one stop sign (Willis Street) and two traffic lights (E. Main and E. Green). Hospital will be on your left, approximately 1.1 miles)
From York, PA
- Take I-83 South approximately 30.9 miles until you come to the Shawan Road West exit (exit number 20B). Merge onto Shawan Road. After approximately 2 miles Shawan Road becomes Tufton Avenue. Stay on Tufton for almost 3.9 miles.
- Turn right onto Worthington Avenue. After approximately 2.3 miles Worthington Avenue turns into Butler Road. You will stay on Butler Road for 1.7 miles. At this point, make a slight right turn. This will be Maryland-140.
- Travel Route 140 to Westminster (approximately 20 miles). Turn left onto Center Street (TownMall of Westminster will be on your right, 7-11 and Len Stoler Dealership on your left)
- Follow Center Street through one stop sign (Willis Street) and two traffic lights (E. Main and E. Green). Hospital will be on your left, approximately 1.1 miles)
From Eldersburg/ Sykesville
- Start out going North on Freedom Avenue toward Dixon Avenue by turning right. After 0.3 miles, turn right onto Johnsville Road. After 0.3 miles, turn Left onto Liberty Road/MD-26. You will remain on MD-26 for approximately 2.9 miles until you approach the MD-97 ramp.
- Take the MD-97 ramp. Keep right at the fork in the ramp. Merge onto MD-97. Take MD-97 until it connects with Maryland (route) 140. At this intersection, a shopping plaza with Friendly's and Shoppers will be on your left.
- Make a left onto Route 140. Follow Route 140 for three traffic lights until it connects with Center Street. You will make a left onto Center Street. (TownMall of Westminster will be on your right, 7-11 and Len Stoler Dealership on your left).
- Follow Center Street through one stop sign (Willis Street) and two traffic lights (E. Main and E. Green). Hospital will be on your left, approximately 1 1/10 mile).
Parking
Parking is complimentary and is located off of the main hospital entrance and in the parking garage. Visitor parking is clearly marked to assist our visitors in finding parking easily.
Gift Shops
Candy Striper
Managed and staffed by Carroll Hospital volunteers, The Candy Striper Gift Shop offers an assortment of popular items to sweeten your stay, including fresh flower arrangements, baby items, candy, gift cards, greeting cards, balloons and women's accessories.
- Hours:
Monday, Tuesday and Friday: 10:00 a.m. - 4:00 p.m.
Wednesday and Thursday: 10:00 a.m. - 7:00 p.m.
Saturday: 10:00 a.m. - 4:00 p.m.
Sunday: 12:00 p.m. - 4 p.m.
- Phone Number:
410-871-6670
Fresh flower arrangements and gifts may be ordered by phone and delivered to patient rooms. Visa and MasterCard are accepted.
The Candy Striper Jr.
- Phone:
410-871-6740 - Hours:
Monday, Tuesday, Wednesday, Thursday: 10:00 a.m. - 2:00 p.m.
Friday: 11:00 a.m. - 3:00 p.m. - Lobby of the Fisher Medical Building
Address:
193 Stoner Avenue
Westminster, MD 21157
Wellness Boutique
- Phone:
410-871-6192 - Hours:
Tuesday and Thursday: 10:00 a.m. - 2:00 p.m.
Wednesday: 10:00 a.m. - 4:00 p.m. - Carroll Hospital East Pavilion
Address:
291 Stoner Avenue
Westminster, MD 21157
White Rabbit Thrift Boutique
The White Rabbit is a volunteer-operated thrift boutique at Carroll Hospital, offering an eclectic assortment of gently used clothing, collectibles, books, toys, antiques and more.
- Phone:
410-871-7200 - Hours:
Tuesday - Friday: 9:00 a.m. - 5:00 p.m.
Saturday: 10:00 a.m. - 4:00 p.m. - Address:
555 S Center St
Westminster, MD 21157 - Donation Hours:
Monday - Friday 9 a.m. - 1 p.m.
Saturday 10 a.m. - 1 p.m.
Dining Options
For your convenience, there are a variety of dining options available while you are visiting: the hospital cafeteria, coffee bar and Subway.
Overlook Cafe
Located on the first floor, the Overlook Café serves breakfast, lunch and dinner on weekdays and lunch and dinner on weekends. The Overlook Café’s menu offers a wide selection for all tastes, including vegetarian and seafood options, and features locally grown and sustainable products whenever possible. In addition to the hot service line, the Overlook Café offers:
- A Create Your Own Deli Meat and Cheese Sandwich Station
- Coffee Bar
- A Fresh Fruit and Salad Bar
- Ice Cream Novelties
- Bottled and Fountain Drinks
- Hours:
Weekdays: 6:30 a.m. – Midnight
Weekends: 6:30 a.m. - 6:30 p.m.