Feedback FAQs
What can I provide feedback about?
We want to recognize what is going well, as well as identify areas for improvement. This form can be used for reporting exemplary teaching and positive experiences and reporting concerns (i.e. supervision, teaching, institutional policy issues etc.) and mistreatment. The more feedback provided, the better we can make your experience and the experiences of your peers. Making us aware allows us to advocate on your behalf and make changes.
Why should I provide feedback?
Although we do our best to make sure all our programs offer a great learning environment, residents are our eyes and ears. Sharing your feedback will help us both resolve your issue and create a better environment for all residents and fellows. Letting us know about your positive experiences and exemplary teachers helps us create best practices and helps us celebrate those who contribute in a positive way to our learning environment.
Can I report anonymously?
All reports will be confidential with only the necessary individuals being aware of the report. Anonymous reports are ones where the identity of the reporter is unknown. You can report anonymously in most instances (mistreatment reports being an exception), and we understand this might be the most comfortable way of reporting. However, we want to make sure you know that the more information we have, the better we are equipped to respond.
We realize reporting a concern can be a difficult and uneasy situation. GME is your partner and will do our best to honor your boundaries and work with you on how to proceed in a way that is safe and comfortable.
What happens after a report is made?
Every situation is different, and we take every feedback form entry seriously. Positive learning experience reports and exemplary teaching reports are tracked and passed along to the Program Leadership and Department Chair. Mistreatment and negative learning experience reports are addressed urgently and may require the involvement of human resources and/or legal to resolve.
Can I see the progress of my feedback?
The Feedback Dashboard contains for a summary of submissions. A reporter can look for the row with their submission number.
If you indicate that you would like to have further discussion, you will be contacted as the issue is being evaluated. In addition, if you provide your contact information, you will be provided with updates as the issue is addressed. Be aware that details of action plan may need to remain confidential.
Will my report result in disciplinary action?
Depending on the nature of the feedback, coaching or other performance management actions are possible and may happen. If such actions do occur, the specific actions will be handled privately.
Who will see my report?
Feedback form entries are sent directly to the Associate DIO. Dr. Feinman is the only person with access to the full database. She will review and share relevant information with appropriate contacts (i.e. program director, chair, DIO/VP of GME, etc) based on the type of feedback.