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Coronavirus Preparedness & Response

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Coronavirus Preparedness & Response

General Information

The State Health Department has a number where the general public can call with questions: 211 (Press #2 for Coronavirus inquiries)

Our medical staff is receiving regular information and training on protocols to recognize, isolate and evaluate any patients who may have signs of COVID-19.

As we continue to monitor and plan for COVID-19, we are sharing regular communications for our staff, patients and visitors.

We know that many people have concerns surrounding the Coronavirus, also known as COVID-19.

Our top focus at LifeBridge Health is keeping our patients and team members safe, and we want to assure you that our teams are actively preparing for the potential spread of COVID-19.

Our COVID-19 Command Center team is working with our caregivers and facilities all across the LifeBridge Health system, taking all necessary precautions in coordination with the Centers for Disease Control and Prevention (CDC) and Maryland State Department of Health recommendations. We are also coordinating with all other appropriate federal, state and local agencies.

Additional Information

Visitor Policy Update:
Baltimore – At LifeBridge Health, protecting our patients, visitors and employees is our responsibility and highest priority.

Due to the COVID-19 Pandemic we have altered our visitor policy to assure the highest degree of safety for our patients and workforce.

Except as noted below, visitors are not permitted within our facilities, however we have adopted technology to permit remote visitation over the internet.
Please contact your patient's nurse manager to learn more.

Under the following circumstance one visitor may be permitted to accompany:

  • Obstetrical patients
  • Patients in critical condition
  • Patients at end-of-life
  • Patients with verified Special Needs
  • Pediatric Patients (under 18y/o)

These tightened policies are in addition to previously announced visitor restrictions:
  • General visiting hours will be noon to 7 p.m.
  • All visitors must check in at a visitor information desk.
  • No visitors under age 18 are allowed, unless they are the parent of a child in the hospital.
  • Visitors may be screened for flu-like symptoms (runny nose, fever and cough) and will not be allowed to visit if symptoms persist.
  • Visitors with international travel may not visit for 14 days after arrival in the United States.
  • Given the rapid spread of Coronavirus in the United States, visitors who have had recent domestic travel should also share that information when they check in at a visitor information desk. Depending on the spread of the virus, we may need to restrict visitors who have traveled to specific states or regions, and those restrictions may happen quickly.
Specialty Hospitals: Levindale
Final notes:
We appreciate that these visitor restrictions may be challenging for patients and families. However, given the rapid spread of COVID-19, we made this decision about visitors in the best interest of our patients, their families, our staff and our community.

LifeBridge Health will provide updates on its COVID-19 response plans at:

Tents Outside Emergency Departments
Visitors to Sinai, Northwest and Carroll hospitals may notice tents outside the emergency departments at those facilities.

As part of our COVID-19 planning, our teams recognized that, should there be a widespread outbreak of COVID-19, there could be a need for a large area to screen and triage people who may have this new virus.

That is why, out of an abundance of caution, we have taken the proactive measure to set up tents outside the emergency departments at Sinai, Northwest and Carroll hospitals.

While we hope that we will not have need for them, having these tents in place will allow our teams to respond more quickly should the need arise.
What You Can Do

While we are being proactive to protect your health and safety, we also encourage you to do the same. We all play a role in reducing the potential of the spread coronavirus in our community.

The following are recommendations issued by the CDC (Centers for Disease Control):

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

For more information, visit CDC – Novel Coronavirus webpage

If You Are Ill

If you are ill and wish to see your provider, please contact your health care provider’s office first. A staff member will help you determine the appropriate course to treat you and keep your loved ones and others around you safe.

Patient Portal

We have made it easy for patients to review their test results through our online LifeBridge Patient Portal delivering results of these tests as quickly as possible (six days after the test was completed). If you are already enrolled in Patient Portal, you will receive an email alert that new lab test results are available. Log into the Portal to receive your results.

If you are a LifeBridge Health patient and not already enrolled, instructions to sign up can be found here.


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