RIAO Resources

Information You Need

View the following resources to find out everything you need to know about contacting us, directions, support resources and more. Need to contact us?

Visitor Guidelines

Click here for our current visitor policies (subject to change during the COVID-19 pandemic).

Bill Pay

To make payments online, please visit our Bill Pay portal.

Insurance and Billing

If you are looking for help with insurance or billing issues, please visit this page.


Medical Records

If you have a medical record request, please visit this page.

Parking and Directions

For information on Sinai Hospital parking, maps and directions and information on Sinai campus food options, pharmacies and nearby lodging, click here.


For information on LifeBridge Health medical-care service company partners, such as the SurgiCenter of Baltimore, please see this page.

Education Programs

The Rubin Institute has patient support and education programs to help patients in preparation for surgery and after-care. To learn more, please see this page.

ICLL Patients

If you or your child are a patient of the International Center for Limb Lengthening, you can find more extensive patient information resources here.

Patient Portal

Register for the LifeBridge Health Patient Portal, your complete health information available 24 hours a day, seven days a week via your computer, tablet or smartphone. It’s safe, secure, super convenient—and all in one place. You can request prescription refills and appointments, get lab and radiology results and more.

Share a Story

Would you like to share your patient story to be considered for our website or social media pages? Please visit this page.

New Patient Forms

If you are a new patient at the Rubin Institute for Advanced Orthopedics, you will need to fill out some paperwork before your visit. Please download the corresponding form. Thank you!

Additional Forms

Media Release

Authorization for Creation and Release of Patient Information, Interviews, Images, and Video and Audio Recordings