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New Leader Onboarding Outline

LifeBridge Health leaders play a critical role in our success. With that in mind, the goal of New Leader Onboarding (NLO) is to help newly hired leaders ramp to their intended roles in an efficient and effective manner, and to provide resources for their hiring managers to support the same—all with a view toward retention and the leaders’ overall success. 

Audience NLO Objective Approach Notes
Newly Hired Leaders Provide training and resources so newly hired leaders may effectively acclimate to their new roles and the LifeBridge culture overall Blended learning solution:
  1. Leader Resources Portal provides self-paced and just-in-time resources and leadership support for ongoing reference—checklists, job aids, and critical links—facilitating self-sufficiency and overall development. Advocated and by HRBPs, OBS, and Hiring Managers. Managed by The Leadership Institute (TLI). See outline under NOTES 
  2. New Leader Essentials - classroom session provides training on management mechanics for essential processes and procedures as a leader at LifeBridge Health. Facilitated by HRBPs 
  3. Quarterly Leader Breakfast provides executive presence and introductions with a focus on inspiration, motivation, and engagement at LifeBridge. Focused on newly hired leaders. Coordinated by TLI 

Welcome (landing page) - Welcome Note, Introductory Video (Neil Meltzer), Statement about site and resources  The LifeBridge Culture –CARE BRAVELY; Mission, vision, and values; Diversity and Inclusion; Engagement/Rewards; Great Place to Work; Communications; LBH Logos and Templates 

People, Places, and Facility-related Items  - LBH Entities--addresses and maps; Frequently Used Numbers; Frequently Used Acronyms; Conference Room Information; Cafeteria Menus


Policies and Procedures – Policies Database links; Frequently Referenced Policies List; Occupational Health Needs; Regulatory Audits/Prep; Workers Compensation/Light Duty; Emergencies; License Tracking, Separating an Employee/Unemployment Inquiries, Union Resources

Systems and Support – LBH Systems Overviews; SAR and I AM Overview; Equipment procurement; Badging; IT Support; Frequently Referenced Guides (Berkshire, FTA, GHR, KRONOS/API, HRTMS, HR Tracker, PAF, PeopleFluent)

Hiring, Performance, and Development – Job Descriptions Database; Annual Review Cycle; Orientation Calendars; Leadership Development Resources; Individual Contributor Development Resources; Hiring/Transfer Process; Hiring Leader Onboarding Resources (including, Pre-First Day, First Day, First Week, and 30/60/90 Day Check-in guidance)

Total Rewards & Benefits – Healthcare Plans by Entity; Carebridge Work-Life Services and Employee Assistance Program (EAP), LBH Employee Discounts; Compensation Philosophy at LBH; Smartcards

Hiring Leader Provide guidance and tools to facilitate an effective onboarding experience for newly hired leaders  Leader Resources Portal - Hiring Leader Section  provides online resources including onboarding checklists, templates and discussion tips 
  1. Pre-First-Day Checklist – preparation guidance to welcome the new leader 
  2. Welcome Note Template – LBH pre-printed cards and notes for reach-out 
  3. Welcome Packet Checklist – materials to compile for a welcome packet 
  4. First-Day Checklist – potential activities for the new leader’s first day 
  5. First Week Check-in – meaningful discussion tips (end of week 1) 
  6. 30-60-90-day Check-in  – tips to assess acclimation to the role and retention risk