Vision 2020

Launched in 2013, Vision 2020 is Carroll Hospital’s seven-year strategy to create a new model of care: one that focuses not only on delivering exceptional care for the sick, but also on helping community members get healthy and stay healthy. 

When Carroll Hospital joined forces with LifeBridge Health in 2015, board members and hospital leadership revisited the strategic plan with expanded financial, human and medical resources in mind. Identified priorities from the 2018 and 2015 community health needs assessments (CHNA) have informed our plans for growing services and facilities, just as the 2012 CHNA had informed the original Vision 2020.

In June 2021, Carroll Hospital and The Partnership for a Healthier Carroll County published the fourth edition of their Community Benefit & Health Improvement Plan, a three-year guide for improving the health of Carroll County for fiscal years 2022 through 2024. 

These priorities were identified through the 2021 Community Health Needs Assessment in collaboration with our community and local public health experts via the CHNA process. In priority order, the key issues are: 

1. Mental health
2. Diabetes
3. Cancer
4. Heart health

Review the 2021 Progress Report


Below are the most recent updates to each of these initiatives:

Mental Health

To ensure patients have access to the most appropriate care, the hospital continues to partner with local and state agencies that leverage available community resources in concert with the hospital’s behavioral health facilities and services. The collaboration provides numerous resources aimed at helping patients better manage their illnesses.

In 2020, Carroll Hospital began offering telehealth appointments for individuals with a mental health diagnosis. Through our collaborative partnership with Mindoula Health, these consultations are with a certified nurse practitioner who specializes in psychiatrics.

Access Carroll began offering the Carroll County Behavioral Health Provider Hotline in November 2021, a resource for community physicians and advanced practice providers with patients who have behavioral health needs. Through the hotline, trained and licensed staff share accessible resources—linking providers to providers and patients to triage, assessments, treatment and other biopsychosocial services as needed. The next phase includes expanding the hotline to other community partners.


At least one out of every three American adults has prediabetes. And most of them don’t even know it. In fact, research shows that a stunning 90 percent of all prediabetes patients don’t know they have the condition, largely because it presents no symptoms. (A glucose screening, typically performed in an annual checkup’s lab work, is often the only way to detect it.) Prediabetes is a serious health condition where blood sugar levels are higher than normal, but not yet high enough to be diagnosed as Type 2 diabetes. If unchecked, 15 to 30 percent of all cases will advance to Type 2 diabetes in five years. But with proper lifestyle changes, it’s often reversible.

The diabetes team at Carroll Hospital is determined to get the word out about prediabetes with a series of programs aimed at boosting awareness and prevention in the community. As a result of the pandemic, diabetes education and classes went virtual in 2020, offering new ways for community members to access vital information on diabetes prevention and care. Classes such as All About Diabetes Wednesdays allow individuals to call in for education on a variety of topics related to diabetes.

Additionally, Carroll Hospital received the American Heart Association’s Target: Type 2 Diabetes Honor Roll™ award. To qualify for this recognition, hospitals must meet quality measures developed with more than 90% compliance for 12 consecutive months for the “Overall Diabetes Cardiovascular Initiative Composite Score.” 

In addition, a new endocrinologist joined the team at Carroll Health Group in March 2021 to create more access to treat patients.


The William E. Kahlert Regional Cancer Center offers state-of-the-art treatment options; diagnostic testing; chemotherapy; radiation therapy (including high-dose rate brachytherapy); clinical trials and more. Patients have access to minimally invasive and reconstructive surgical procedures; educational/support programs; the Center for Breast Health; health navigators; complementary health services; and a wellness boutique.

The William E. Kahlert Regional Cancer Center has implemented two new advanced technologies to expand treatment options for patients. In July 2021, the center began offering patients surface guided radiation therapy (SGRT) and stereotactic radiosurgery (SRS) to treat lung and brain cancers, respectively.

In May 2019, the cancer center began offering Stereotactic Body Radiation Therapy (SBRT) for patients with lung cancer. This leading-edge treatment allows for more precise, targeted radiation therapy and can be given in fewer daily sessions. SBRT often provides better outcomes and fewer side effects than conventional radiation therapy.

A program of Sinai Hospital, the William E. Kahlert Regional Cancer Center continues to grow and provides superior cancer treatment and services locally to residents of Carroll County and surrounding communities. A new medical oncologist will be joining the team in summer 2022.

Heart Health

At Carroll Hospital, we are dedicated to protecting our community members’ total heart and vascular health. We’ve expanded our award-winning cardiovascular program to bring individuals more services than ever before and will continue to focus on providing high quality care that saves lives and improves outcomes.

In September, the hospital’s first of three cardiovascular labs underwent a state-of-the-art renovation, complete with a GE Innova® image guidance system that provides crystal-clear imaging quality while also lowering radiation dosing by as much as 75 percent.

In 2019, Carroll Hospital was recertified as a primary stroke center, which means that Emergency Medical Services (EMS) personnel transport patients who have stroke symptoms to Carroll Hospital for treatment when the hospital is the closest Primary Stroke Center in the area.

The Stroke program also was honored with the 2021 American Heart Association’s Stroke Gold Plus Get With The Guidelines®-Stroke Quality Achievement Award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines. Carroll Hospital also received the Association’s Target: Stroke Honor Roll Elite award. To qualify for this recognition, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment with the clot-buster tissue plasminogen activator, or tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke.

Carroll Health Group also welcomed a new cardiologist in March 2021, expanding the capacity to treat patients.

For a previous update, click to read the 2019 Progress Report