Dear Patient:
Before you come to your appointment at the Rubin Institute for Advanced Orthopedics (RIAO), please call your insurance company's Member Services (the phone number is most likely listed on your insurance card) to check on the following:
Ask your insurance company if the RIAO physician whom you selected is a participating provider.
- Ask if your insurance policy has co-pays or deductibles (out-of-pocket costs that you must pay).
You will be responsible for paying any co-pay required by your current insurance at the time of your appointment.
- Ask whether you are required to have a referral written by your primary care physician to bring with you to your RIAO appointment.
Most Managed Care, Point of Service, and HMO insurance plans require that the patient obtain a referral or authorization for the appointment at RIAO. Please make sure that the referral includes authorization for radiographs.
- Ask whether your insurance policy has out-of-network coverage, radiology coverage, or authorization requirements.
Some insurance plans will not authorize payment for radiography performed at the RIAO. You can choose to go to the specific radiography facility to which your insurance company directs you or you can pay in full for the radiographs that we obtain at the RIAO. If you choose to have the radiography performed at another facility, please contact our office so we can send or fax a prescription to you.
- Ask about your surgery coverage.
Ask your insurance company whether you will need to obtain a referral to cover any radiography or office procedures that are performed during your postoperative period.
Please understand that if you do not have the necessary referral with you at the time of the visit, your appointment will be rescheduled. Alternatively you can choose to pay in full at the time of service.
If you have any questions about this information, please call our office.