What is a Patient Portal?
A Patient Portal is an electronic collection of your healthcare related information. The My LifeBridge Health Patient Portal allows you to ‘look into’ your electronic medical record and see information from any of your LifeBridge Health interactions. There are no costs associated
with creating or using the patient portal.
What is the benefit of the My LifeBridge Health Patient Portal?
The portal allows you 24/7 access via any smartphone, tablet, or computer to your healthcare information through LifeBridge Health including:
- Lab results
- Discharge summaries
- Vital Signs
In addition the My LifeBridge Health Patient Portal allows you to securely message with your provider, request medication refills, and request appointments. Confirm your LifeBridge Health Provider’s participation with these functions by checking the messaging feature when logged into your account.
When will I see my lab results?
Lab results are available 36 hours after they are received by LifeBridge Health. Please give your provider 1-2 weeks to contact you regarding your results.
What information is not available through the portal?
At this time, some results are not available through the portal including radiology, pathology, and microbiology.
Will my secure messages become part of my medical record?
Yes, messages sent and received via My LifeBridge Health automatically become part of your medical record.
Who can create a patient portal?
Currently, anyone over the age of 18 is permitted to create a patient portal account. Among this group, anyone legally authorized to view another person’s health information may be given access to the patient portal for that person.
- The Portal will be available to the parents and/or legal guardians of patients under the age of 12 years old.
- Enrollment needs to occur during an in person visit where guardianship can confirmed. The ability to request from our website will not be allowed at this time.
- When a child reaches the age of 12, portal access is automatically rescinded by the system.
Who has access to my patient portal?
As the owner of your patient portal account, you control who has access to your account. You are responsible for the security, confidentiality, and integrity of your username and password. LifeBridge Health will not access your account unless requested or authorized by you.
Is my information secure?
Both LifeBridge Health and Cerner (the patient portal developer) have implemented administrative, physical, and technical safeguards to secure health information. The My LifeBridge Health website is safeguarded and compliant with the Health Insurance Portability and Accountability Act (HIPAA).
If you have any concerns regarding the security of your information, please contact 410-601-WELL.
I noticed inaccurate information in my patient portal, what can be done to correct this?
Please call 410-601-WELL to begin the investigation and correction process.
How do I access my patient portal on my smartphone?
Type in the URL www.mylifebridgehealth.org, click on "My LBH Patient Portal" and then click the “Login here” button.