LifeBridge Health > Care Management

Care Management at LifeBridge Health

Care ManagementThe care management team at LifeBridge Health helps to ensure that all patients receive effective, efficient and appropriate care.

Made up of registered nurses, social workers, physician advisors and additional assistants, the care management team assists patient care teams, financial counselors and insurance providers with identifying and addressing the needs of patients throughout their hospital stay as well as any post-discharge needs.

Our Services

Soon after your admission, the care management team will begin assisting you with discharge planning, including identifying a target date for your discharge. Throughout your stay, team members will speak with you about goals that must be met before you leave the hospital.

The care management team also helps by:

  • Contacting other clinical staff and community providers to arrange continuing medical services after the patient has been discharged from the hospital, including: acute and subacute rehabilitation, assistance with long-term care (including nursing home care), and home care needs such as home infusion/IV therapy and home medical equipment
  • Referring patients as necessary to community resources such as case management and housing assistance, support groups, crisis counseling, and mental health programs
  • Addressing quality of care concerns such as communication issues and the coordination of family meetings
  • Regularly reviewing with your insurance provider information about your admission, length of stay and medical services
  • Answering questions about your rights as a patient and the appeal process for insurance claims

Office Hours

Business hours for the care management team are as follows:

  • Sinai Hospital: Monday through Friday, 8:30 a.m. - 5 p.m.; Saturday and Sunday, 8 a.m. - 4:30 p.m.
  • Northwest Hospital: Monday through Friday, 8:30 a.m. - 5 p.m.

Contact Us

Sinai Hospital

  • Main Hospital: 410-601-9000
  • Guest Relations: 410-601-8778
  • Care Management Office: 410-601-5578
  • Admitting: 410-601-5659

Northwest Hospital

  • Main Hospital: 410-521-2200
  • Guest Relations: 410-521-5547
  • Care Management Office: 410-521-5952
  • Admitting: 410-521-5923

Other Resources