Visiting Policy

Updated COVID-19 Visitor Policy
Effective June 29, 2020


To ensure the safety of our patients and team members:

  • All visitors will be screened for flu-like symptoms and will not be allowed to visit the hospital if symptoms exist.

  • Visitors MUST wear a mask. A mask will be provided if you do not have one.No cloth masks permitted.

  • No visitors under age 18 are allowed unless they are the parent of a child in the hospital. This includes waiting rooms and other public areas.

  • Patients, who are not under investigation for COVID-19 or COVID positive, may have one designated visitor/support person per day.

  • Patients, who are not COVID-positive and at end of life, may have two family members at bedside.

  • Surgical patients and outpatients will be permitted one visitor for the full duration of their stay.

  • COVID-positive patients, who are at the end of life, have a onetime only exception of two visitors.
*Please note visiting hours do not apply to emergency department unless the individual has a disability that requires a support person to be with them    

Thank you for your understanding and cooperation.

We ask that all Carroll Hospital visitors cooperate in promoting the comfort and well-being of our patients by observing the following visiting policy and visiting hours.
Visiting Policy
For the safety of our patients, please do not visit if you have a runny nose, cough or other symptoms of respiratory infection, gastrointestinal illness or any other suspected contagious disease.
General Visiting Hours
General hospital visiting hours for adult family members and friends are 8 a.m. – 8 p.m. These times may be restricted or extended based on the patient needs and type of care provided or unit-specific policies as outlined below.

Child Visitors
Children are permitted in certain areas to visit patients daily from 8 a.m. – 8 p.m. Child visitors must be supervised by an adult other than the patient. Siblings only in Pediatrics and The Family Birthplace.

Behavioral Health
Monday – Friday: 2 – 3 p.m., and 6 – 7 p.m.
Weekends and holidays: 2 – 4 p.m., and 6 – 7 p.m.

Emergency Department
Two visitors per patient at the discretion of ED staff.

Critical Care Unit
One support person: unlimited visiting hours
All other family and friends: 8 a.m. – 8 p.m.

The Family Birthplace
One support person: unlimited visiting hours
All other family and friends: 8 a.m. – 8 p.m.

Parents: unlimited visiting hours (Accommodations made for one parent overnight)
All other family and friends: 8 a.m. – 8 p.m.

Special Care Nursery
Parents: unlimited visiting hours
All other family and friends: 8 a.m. – 8 p.m., if one parent is present. Ten-minute visits with a maximum of two visitors at a time. No visiting hours between 6:45 p.m. – 7:15 p.m.
Visitation at discretion of Special Care Nursery staff.