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All Employees Will...
A set of customer service standards has been developed to establish specific behaviors that all employees are expected to practice while at work. As a potential employee of LifeBridge Health you should be willing to commit to meeting these important standards, which includes the following expectations:
Display a positive image in all encounters and connect with the customers.
Demonstrate empathy and understanding of customer concerns by listening carefully, keeping customers informed, and responding appropriately.
Ensure our customer’s right to privacy and confidentiality by creating and maintaining a secure and trusting environment.
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LifeBridge Health is an equal opportunity employer with a diverse workforce of more than 6,000 employees and 1,500 physicians, who all share the vision and dedication to provide an uncompromising level of care to the communities we serve.
Present a professional image of the organization by following the established dress code and maintaining a clean environment.
Anticipate, identify, and respond to customer needs promptly in a caring and courteous manner.
Recognize everyone, including patients, visitors and co-workers as customers and treat them with dignity, courtesy, and respect.
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