- Bachelor's Degree is required
Under general supervision, plans, organizes, and manages the daily operations of the department of Central Registration and Scheduling and Credit staff; directly supervises daily activities of assigned staff; prepares work schedules, trains new employees in all procedures. Ensures quality assurance compliance; conducts quality assurance audits; prepares reports and compiles productivity statistics for the Director. Makes recommendations to Director regarding registration and scheduling policies and procedures; designs and implements these new policies and procedures as necessary. Ensures a departmental customer service approach to patients, physicians, families/visitors, and other Hospital departments.
Requirements: Bachelor's Degree in Healthcare Administration, Business Administration or equivalent. Four (4) years experience in healthcare registration plus 2 years supervisory experience. Must possess interpersonal relations skills, knowledge of hospital registration, admissions, and insurance. Must be proficient with automated registration and scheduling systems.
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