Patient Representative

Sometimes it is the little things that mean a lot. Karen Foote is committed to helping patients and families at Northwest Hospital. That means taking care of the little things like bringing someone a warm blanket or a cool drink and the big things like answering their concerns and questions.

Karen has been recognized for her customer service skills in the “mystery shopper” assessments and also mentions in the Press Ganey patient satisfaction surveys, says Candace Hamner V.P. of Care Management and Quality Improvement at Northwest.