- Associates degree is preferred
- 3-5 years experience is required
Under moderate supervision, process incoming patient pre-registrations for hospitalization or outpatient procedures, acts as a resource to patients and their family members or significant others, explains hospital regulations, insurance requirements and the course of events to follow. Obtains patient's financial information; determines patient's financial class and processes accordingly.
Requirements: Two to four years experience in a patient financial health care customer service setting; AA degree in health care or business or equivalent experience; and knowledge of medical terminology. Must possess IPR skills; accurately type 50 wpm and/or have computer experience; knowledge of third party insurance required including uniform billing (1982) regulations and guidelines.